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The Best Way to Manage Outdated Residents Using ManageGo Software

ManageGo is a smarter, faster and better way to accept/pay online rent payments, manage maintenance support, and much more.

Today we’re releasing another highly-requested feature: Easier management of residents that are no longer residing in the building. 

To help clean out the residents in your dashboard to show active renters, we’re introducing a feature that lets residents report outdated roommates or previous residents that are still registered to their unit.

Residents will now see a list of other renters registered to their unit when they log in from the website or mobile app, and they can easily report those renters as outdated.

Once they report it, you can easily go through each one and deactivate the residents that are no longer living in that unit. You can see the outdated residents in your ManageGo Notifications tab, or you can click in the daily email to quickly approve/decline each one. 

To turn on email notifications for this feature, log in to your ManageGo dashboard and enable it by going to Settings > Account > Notification Types > Tenant and check the email named “Roommate Tenant Outdated”.

P.S. You can also always deactivate bulk outdated residents by going to Tenants tab in ManageGo and selecting multiple residents, and then clicking Change Status on top of the page.

No matter your business goals, ManageGo has your back. To discover just how our software solutions can benefit you and your unique property management needs, request a demo today. Or, connect directly with one of our experts and get started on your journey to better property management.

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