Welcome to the ManageGo blog

Visit website

Category: News

Posted on

ManageGo Begins 2024 With Multiple Recognitions from Gartner Digital Markets

ManageGo kick starts 2024 with huge success and accolades from the Gartner Digital Markets brands – Capterra and GetApp. Our product was recognized in various flagship reports released in January. Check out our recognitions!

Capterra

Real Estate Property Management

“A great Product and and designed with a very easy to use interface. Customer Service is great and really take all comments in consideration and keep on updating the system according to user feedback. The accounting features all of your basic accounting needs and some reports which are also somewhat customizable according to your selections. They also have great features for automating lease renewal signings etc. Their online payments also feature next day funding which is a great perk. They also offer great API integrations if you would only like to use some of their features and use other programs for different uses.”

ManageGo Verified Review | Capterra

“This software is comprehensive enough to do what you need yet not too detailed and comprehensive where you need a college degree to learn how to operate it.”

ManageGo Verified Review | Capterra

GetApp

Real Estate Property Management

ManageGo is super easy to use and very easy to train on. We use it daily to keep track of payments, work orders and leases. The tenant app is very quick to use and it’s easy for us to help show the residents how to log in and pay. ManageGo works seamlessly with our other property management software. I like that resident’s are able to use the portal to submit their own work orders.”

Great Product – ManageGo | GetApp

“Excellent customer service and the simplicity of the online platform is outstanding.”

Great Product – ManageGo | GetApp

Want to review ManageGo? Click here.

Our recognition in these prestigious reports is a significant achievement for us. It is a testament to our commitment to providing a high-quality solution that meets the needs of businesses across a wide range of industries. It also serves as a valuable endorsement for businesses looking for effective software solutions.


We have always strived to achieve higher customer satisfaction, which is why ManageGo has been a top-rated product on all Gartner Digital Markets sites, with an overall rating of 4.8 out of 5. We would like to sincerely thank all our users for loving us so much and rating us so high.

‟Seeing how invested our clients are in using our system gives me energy to keep building and bettering our solutions.”

– Naftali Klein, Co-founder & VP of Product

About ManageGo

ManageGo is the all-inclusive property management software built to help you take control of your operations and run business on your terms. Trusted by property managers for over a decade, we’ve crafted a lineup of fully customizable solutions designed with modern users in mind. Streamline leasing, offer superior concierge services, manage maintenance, collect rent, and balance your books all on one robust platform with more ease than ever before. 

We cater to property managers operating in any market, including multifamily, commercial, condo, co-op, HOA, affordable housing, and student housing – serving over 9,000 properties across the United States. No matter your niche, you’ll enjoy one-on-one onboarding, tailored-made staff training, and unlimited customer support. With the essential tool for every property management company, you’re on your way to more efficient management.

Visit managego.com/request-a-demo to get started.

About Gartner Digital Markets

Gartner Digital Markets is the world’s largest platform for finding software and services. More than 100 million people visit Capterra, GetApp, Software Advice, and UpCity across over 70 localized sites every year to read objective research and verified customer reviews that help them confidently choose the right software and services. Thousands of B2B companies work with Gartner Digital Markets to build their brand, capture buyer demand, and grow their business.


For more information, visit www.gartner.com/en/digital-markets

Disclaimer:
The Gartner Digital Markets badges from Capterra, GetApp, and Software Advice are trademarks and service marks of Gartner, Inc. and/or its affiliates are used herein with permission. All rights reserved. Gartner Digital Markets badges constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner, Inc. or its affiliates.

Posted on

ManageGo Books Is Better Than Ever (Plus More Software Upgrades!)

Summer’s been busy as the ManageGo team worked to make our software better than ever, enhancing everything from Packages to Books! As the days cool and autumn rolls in, here’s everything new you’ll enjoy when using ManageGo:

Improvements to the Login Experience

  • Ditch the hassle of temporary passwords and experience an easier login experience. Whether creating a new account or resetting a password, all users (property managers and residents alike) will now receive a link to set or reset their passwords. 

Resident Notifications for Maintenance Tickets

  • With every email notification for a maintenance ticket, residents will now find a direct link that opens their portal and takes them straight to the ticket – for enhanced navigation. 

Legal Notices in ManageGo Books

  • Books users can now add Notice/Legal statuses to leases. Add a customized status, payment acceptance, or recurring charge rules, so your team can easily see those leases that need special attention.

Other Enhancements to Books

  • Finding residents in ManageGo Books just got easier! When viewing a resident profile in the Management Portal, simply click the MG Code under their infortmation to view the same occupant in Books.
  • Payment acceptance in Books is here! Choose from three levels of payment acceptance:
    • Unit Level: Restrict payments from a single unit.
    • Lease Level: Restrict payments from a specific lease. Other leases for the same unit will be unaffected.
    • Occupant Level: Restrict payments from an occupant for any unit, across the board. 

  • Users can now set Building and Unit types as Rental, Commercials, or Condo/HOA for more intuitive organization. 
  • Offering rent-stabilized units with the Office of Rent Administration (ORA) in New York City? Check out our brand new DHCR Reports tool to analyze and compare rent-stabilized leases over a two-year period.

A New Level of Package Management Efficiency

For property managers with our Packages & Deliveries feature, read on to see what’s new. Don’t have access to the feature? Connect with our experts to see what you’re missing!

  • Introducing: Self-Pickup! Whether they’re logged into the Resident Portal or simply viewing their email notification, residents can now mark their own packages as picked up – with just the click of a button.
  • Enjoy a fresh user interface adapted for small displays (like your smartphone!) for a more seamless package-adding workflow for your staff. 

Say Goodbye to These Bugs

  • Attach an image of a delivery – or don’t. Package email notifications will now send either way.
  • Residents can now seamlessly download their monthly invoices, straight from their emails. 

Be sure to share these updates with your residents so they can enjoy these enhancements, too. And as we continuously upgrade the ManageGo experience, don’t forget to subscribe to our newsletter to be the first to know about what’s new! No matter your business goals, ManageGo has your back. Request a demo today to discover how our software solutions can benefit you and your unique property management needs. Or, connect directly with one of our experts and get started on your journey to better property management. 

Want even more? Get your fix and follow our socials for all the latest property management tips, tricks, & trends!

Posted on

Introducing a Better Way to Manage Packages (& More Software Updates!)

Summer is right around the corner, and there’s more to look forward to than just pool season and backyard barbeques! As always, we’ve been working hard to improve the ManageGo experience, so you can spend more time enjoying the nice weather, and less time worrying about complications at your property. Check out some of the recent updates we’ve made to our software:

Packages & Deliveries

We’re already obsessed with our Packages & Deliveries tool, but it just got even better! Your team can now add packages in bulk within the concierge portal, rather than just one at a time. This’ll save you time and get packages into your residents’ hands faster – it’s a win-win all around.

Software Updates & Bug Fixes

As exciting as big improvements are, we’re just as tuned into the details. You’ll find these updates and bug fixes throughout our platforms:

What’s New in the Admin Portal

  • Your team now has the option to cancel and exit the “Close & Send Email” window when closing maintenance tickets and following up with residents.

Updates to Rent Manager API Integration

  • We now post lease renewals through Rent Manager API. 

And that covers it for now – we hope you’ll find these enhancements useful! We’re always making updates to better serve you, so be sure to check back to stay up-to-date with everything new happening here at ManageGo. You can even subscribe to our newsletter to be the first to know about special announcements and explore the industry further.


No matter your business goals, ManageGo has your back. Request a demo today to discover how each of our customizable solutions can work for you. Want even more? Get your fix and follow our socials for all the latest property management tips, tricks, & trends!

Posted on

Desperate for More On-Time Rent Payments? You’ll Love Our Latest Software Updates

Spring is on the way and with it, we’re bringing new updates to our software! Check out what’s new in ManageGo this month:

Introducing Lvble

Say goodbye to late rent payments and hello to stable cash flow. Lvble pays rent for residents – well, sort of. Thanks to our partnership, residents can now choose Lvble as a flexible payment option. This allows them to pay rent in installments, while Lvble pays you in full by the first of every month – guaranteeing more on-time payments than ever before. 

What’s New in the Admin Portal

  • You can now analyze data on recurring payments! It’s as easy as going to Reports > Payments to generate a report on all recurring payments. 
  • Closing Ticket templates now support links. Add any link to your Closing Ticket messages, like a link directing residents to leave a review of their maintenance experience.

Updates to the Resident Portal

Property managers can now disable the “choose date/time” option available to residents in the Access Granted portion of a maintenance request. If disabled, residents will no longer see this option when filling out a new maintenance request – giving you more flexibility in making repairs.

More Data in the Concierge Portal

You can now enjoy our Reports tool on the Concierge platform! Generate report spreadsheets on any one of our concierge features. Plus, we allow you to create custom columns relevant to the data you need. Once you have your report subject and columns, take it a step further by filtering your report to see the exact information you’re after – no more and definitely no less. 

Software Improvements & Bug Fixes

  • You and your residents will now receive a notification if a payment is reversed after a refund.
  • You’ll now see the balance of a current lease, even if a resident hasn’t been assigned to a lease on the Set RL Lease page.
  • Rental Application fees are now processed through DeepStack.
  • We’ve corrected a bug on the Admin Portal where the unit and facility count was showing incorrectly.

We hope you’ll enjoy these new improvements to our platform, and as always, don’t forget to subscribe to our newsletter to be the first to know about all new enhancements to the ManageGo experience!

No matter your business goals, ManageGo has your back. To discover just how our software solutions can benefit you and your unique property management needs, request a demo today. Or, connect directly with one of our experts and get started on your journey to better property management.

Want even more? Get your fix and follow our socials for all the latest property management tips, tricks, & trends!

Posted on

Streamline Tasks & Improve Efficiency With Our Brand New Accounting Software

Those rumors you’ve heard circulating recently? We’re dropping in to let you know we have some insider information. That’s right, what you’ve heard…it’s true. No, not the rumors around Miley Cyrus’ newest single (though, we’re definitely #TeamMiley). Of course, we’re talking about our newest product launch…

Accounting!

When we thought about the one thing our property management software was missing, it always came back to accounting. After all, it’s one of the most essential aspects of any business, and an all-in-one property management software wouldn’t be complete without it. 

But what makes our Accounting software stand out from the rest (besides its modern and intuitive design)? It’s the fact that you’ll enjoy zero additional fees. That’s right, you get what you pay for, and that’s that. Come to think of it, that goes for all ManageGo products. 

Apart from that, here’s a quick rundown of what you can expect from our newest launch!

ManageGo’s Accounting Solution

Designed to enhance the management of all your financial information, ManageGo Accounting is the only digital accounting tool you’ll ever need for your property management company. But what can it do for you?

Seamlessly manage your financials and view balances based on your current occupancies, rental prospects, entire buildings, entities, and even rental assistance agencies. Plus, manage customer and vendor balances, and pay bills. You’ll find all bank, credit card, and loan information in one place, where you can add new items, make deposits, and print checks. A dedicated chart of accounts makes it easy to classify every transaction, reconcile accounts, transfer funds, run audits, and much more. When you’re ready to generate reports, you’ll find data for everything from properties and receivables to vendors and payables, and of course your essential financials. The best part? You can do this all from anywhere – directly on our modern online platform.

With the launch of this exciting new product, we’ve jam-packed our monthly blogs with property management accounting advice to get you started on your way to successful operations – because when have we ever left you hanging? Discover everything from the basics of property management accounting terms, to the benefits of digital accounting, and even common accounting mistakes you should avoid.

If you already use ManageGo to process payments, manage maintenance, handle leasing, or enhance your concierge, it only makes sense to take care of your accounting in the same place, for maximum convenience and efficiency. It fits seamlessly into our entire product suite, making it easy for you to streamline every task on your to-do list – in one intuitive place. If you’re not already one of ManageGo’s thousands of monthly users, request a demo today to see just what you’re missing.

No matter your business goals, ManageGo has your back. Connect directly with one of our experts and get started on your journey to better property management. Plus, subscribe to our weekly newsletter to explore the industry, get the latest company news, and be the first to know about special announcements!

Want even more? Get your fix and follow our socials for all the latest property management tips, tricks, & trends!

Posted on

December Software Upgrades in ManageGo You Can’t Miss in the New Year

Santa’s elves weren’t the only ones hard at work this December! From new features to improvements to our interface, the team here at ManageGo made some last-minute enhancements to your ManageGo user experience. Check out what’s new just in time for the New Year:

Accounting Integrations Just Got Better!

With our new Full Balances feature, residents can submit payments based on their current balance. The balances residents see are pulled directly from Yardi or Rent Manager.

Similarly, our new Full Charges feature allows residents to submit payments based on a selection of charges the property manager has applied to their account. Like Full Balances, any individual charges residents see are pulled from your accounting integration. 

Introducing Single Sign-On

Property managers are now greeted with a new page at login, listing all their available ManageGo platforms. They can currently choose between the Admin Platform and the Concierge Platform. Come February 2023, choose from our brand-new Accounting Platform as well–stay tuned for more information! 

It’s good to note, property managers will no longer be able to input custom passwords for residents (we’ve automated it, you’re welcome). Just click the button on the property manager portal to generate a randomized password that will automatically be sent to the resident. 

What’s New in the Resident Portal

  • It’s now easier than ever to make and keep track of one-time, future, and recurring payments thanks to our Payment Page redesign! Residents can now easily select whether they want to submit a one-time or recurring payment, without having to visit two separate pages.
  • Additionally, residents only need to click on one button, “Manage this payment,” to manage recurring payments. Change the amount or the start date and pause or cancel payments, all from one seamless place.

  • Residents will now find their deliveries in their resident portal. By clicking on a package, they can view their PIN, as well as a larger image of the package, for a smoother hand-off experience. 

Enhancements to Property Manager Notifications

All property managers can now choose to receive emails when tickets are closed, not just admin users!

An Improvement for Yardi Users

Property managers using Yardi now have a special setting that blocks residents from entering an incorrect TCode during signup–to save you the headache.

That’s all for now, but stay tuned for more announcements in the New Year–we’ve got a lot planned! And don’t forget to subscribe to our email newsletter to be the first to know about all new enhancements to the ManageGo experience. 

No matter your business goals, ManageGo has your back. To discover just how our software solutions can benefit you and your unique property management needs, request a demo today. Or, connect directly with one of our experts and get started on your journey to better property management. 

Want even more? Get your fix and follow our socials for all the latest property management tips, tricks, & trends!

Posted on

Exclusive Partnerships for ManageGo Users You Won’t Want to Miss

At ManageGo, our top priority is providing the very best solutions to property managers and their residents. We believe that the best way to do that is by seeking innovative and exciting ideas that make property management easier, in addition to providing residents with the ultimate experience. It’s what we’ve always done, and we’re not slowing down now! Whether it’s new solutions like Leasing (which we just released this year) and Accounting (coming soon!) or exciting new partnerships, we’re always working on what’s next.

When it comes to partnerships in particular, we’ll have a lot to announce in the upcoming weeks. Recently, we secured four partnerships that will give ManageGo clients exclusive access to brands that will enhance property management and even the resident living experience. Through our partnerships we can help you explore and evaluate new opportunities that can make life more enjoyable or even more convenient so there’s more time to do the things you love, whether you’re a property manager or resident. 

Did you think ManageGo could get any better than this? Just wait a few more weeks until we launch our new partnerships and you get to encounter the ultimate experience through various top-rated brands that we consider to be the best of the best.  There’s so much to announce, we’re really excited about what we’ll be sharing and the opportunities we’ll be able to offer you and your residents, and we think you’ll love what’s coming. So stay tuned to join the celebration and make sure you don’t miss a thing — the industry’s best all-in-one tool for smarter property management is about to get even smarter.

No matter your business goals, ManageGo has your back. To discover just how our software solutions can benefit you and your unique property management needs, request a demo today. Or, connect directly with one of our experts and get started on your journey to better property management. 

Want even more? Get your fix and follow our socials for all the latest property management tips, tricks, & trends!

Posted on

ManageGo Enhancements You May Have Missed in Our Software This Quarter

We’re well into spring now, and summer will be here soon!  While that’s one exciting thing on the horizon, we’ve got a few exciting things that are already here.  Let’s take a look at a few ManageGo improvements that are new in Quarter 2.

Leasing

Many of you have requested it, and now it’s here: you can now import pre-existing leases to ManageGo!  Just upload PDFs of your leases to bring them into our system.  This will make it even easier to transition to ManageGo Leasing and take your leasing process digital.

Lease renewals have also been made easier — there’s now a Renewal button for existing leases that transfers data from an existing lease into a renewal, making the process simpler than ever.

Packages

Our Packages feature now supports tracking numbers.  That means that, when you add packages to the system, tracking numbers can be entered as well, either by typing them manually or with a USB barcode scanner.  You’ll also be able to search packages by tracking number, putting more information at your fingertips than ever before.

Accounting integration

Great news for our Yardi clients who have API integration:  payment notes will now be posted to Yardi.  You’ll now be able to see any note your residents attached to their payments directly from Yardi.  That’s not all — Tenant Invoicing is now available for Yardi API clients, bringing that fantastic feature to even more users.

For those looking for a new accounting solution, you’re in luck! ManageGo has recently launched our own accounting software, making our software suite that much more complete. Skip the multiple accounts and integration processes and modernize your accounting. Get in touch with our sales team today to learn more.

Engage

Residents can now reply to Engage posts without logging into ManageGo.  There’s now a link in email notifications for new Engage posts that allows residents to reply quickly and easily.

There are also a number of smaller bug fixes and improvements all over the platform to keep things running smoothly.  

That’s it for now, but make sure to stay tuned — we’re always working to improve, and we’re sure to have more to announce soon!

No matter your business goals, ManageGo has your back. To discover just how our software solutions can benefit you and your unique property management needs, request a demo today. Or, connect directly with one of our experts and get started on your journey to better property management. 

Want even more? Get your fix and follow our socials for all the latest property management tips, tricks, & trends!

Posted on

New Year, New Updates: What We Improved in January

ManageGo App Upddates

2022 is off to an amazing start here at ManageGo! In January we re-leased our leasing solution, which takes us one step closer to truly being the #1 all-in-one software solution for property management.  We also made some important updates to our resident app.

Here’s a recap of a few of our newest features.

1. New Engage notifications

We now offer residents the option to receive emails letting them know about new Engage posts. This allows residents to stay up to date with everything happening in their building. They can choose between two options: New Engage Post, which allows for real-time email notifications whenever there’s a new post or Engage Daily Summary, which will send a daily summary email showing a list of new posts from the previous day. 

2. New post and comment abilities 

We have added the ability for you to moderate and decline posts and comments before they are live, and for your residents to remove posts and comments from Engage. You as the property manager have control of these settings, so residents will only be able to delete their own posts and comments if you allow it. 

3. Inactive menus

You may have noticed that your ManageGo sidebar menu just got longer! We decided this is a great way to show all of our active clients the full power of the ManageGo platform. If you see a solution you didn’t know we offered, simply fill out the form and speak with us today to get it turned on! 

4. Mailer is now Messages 

We rebranded Mailer as Messages! It is the same feature we love, just with a new name. With Messages, you can send your residents important information directly by email. You can also create and save templates for common communications like inspection notices, maintenance issues, and more! 

Stay tuned for our February releases! 

No matter your business goals, ManageGo has your back. To discover just how our software solutions can benefit you and your unique property management needs, request a demo today. Or, connect directly with one of our experts and get started on your journey to better property management. 

Want even more? Get your fix and follow our socials for all the latest property management tips, tricks, & trends!

Posted on

Everything You Need to Know About The ManageGo Leasing Solution

When we started working on our leasing solution, we knew that we didn’t want to have just a leasing solution; we wanted to have the very best leasing solution available, something that would completely change the way you think about leasing.  We wanted to change the entire process from a major headache into the easiest process in your world.  Now that our platform is here, we think that’s exactly what we’ve done.  Here’s why:

Our leasing platform was built to put an end to the struggles that exist around leasing today.  You’ll be able to handle every part of the leasing process online, from drafting documents all the way up to and through signing the lease.  Everything can be done in the ManageGo portal, and every step is logged in our system, where it’s easy to look up later.  You’ll completely avoid the problems caused by trying to manage physical documents, and you’ll be amazed at how much easier an all-digital leasing system is.

The platform also offers you the convenience of managing everything related to leasing in just one place, from the start of the process to the very end.  Design your own lease and rider templates so you always have exactly the documents you need, view and manage all of your leases in one place so you know what’s going on, and get notified in advance about expiring leases so you’re able stay ahead of the curve.  With ManageGo, you’ll be able to do it all.

Our Leasing system is made to be a great fit with other ManageGo features too.  If you’re already using ManageGo to process payments, manage maintenance, or accept applications, you’ll see that it’s smooth and simple for you and your residents to use any or all of those systems together, and you’ll love how convenient it is to have all of that in one place.

If you’re already using ManageGo’s other features, it makes perfect sense to take advantage of our leasing platform too.  It’ll connect perfectly with other parts of the system to make sure you’re getting the most out of ManageGo.  If you’re not already with us…well, why not?  Our all-in-one property management solution is already the best available, and it’s only continuing to get even better.  Don’t wait — ask us today what it can do for you!

No matter your business goals, ManageGo has your back. To discover just how our software solutions can benefit you and your unique property management needs, request a demo today. Or, connect directly with one of our experts and get started on your journey to better property management. 

Want even more? Get your fix and follow our socials for all the latest property management tips, tricks, & trends!