Modern renters have a lot of choices when it comes to where to live. It can put property managers in a tough position — in a world where renters have such a wide variety of options, how do you make sure that your properties stand out? Here are five of our favorite ways to raise the bar and enhance the resident experience to make sure you attract and retain residents.
1) Organize community events — Everyone needs a chance to relax and have some fun. Why not give your residents that chance by putting together an event they’ll enjoy? They’ll be sure to appreciate a game night, a crafting activity, or a movie. Don’t be afraid to get creative and come up with some fun ideas of your own! If you’re stuck, check out our recent blog for more ideas!
2) Provide multiple payment options — Not all payment methods are perfect for everyone. Online ACH payments are great for a lot of residents, but some people will always prefer other methods, and it’s important to accommodate them too. That’s why ManageGo offers property managers support for credit and debit cards, checks, and cash payments too! That way, everyone can pay in a way they’re comfortable with.
3) Provide tokens of appreciation — Remind your residents that they’re important to you by giving them something to show you care. It doesn’t have to be anything big; something as small as a cookie can go a long way in letting someone know that they matter to you. If you do like the cookie idea, you might even be able to get free or discounted cookies from a local bakery eager to promote itself to your residents. It’s a win-win!
4) Help your residents stay engaged — Residents will love the chance to get involved and feel like they’re a part of something. An online message board (like ManageGo’s Engage!) will let residents get to know each other and see what’s going on in the building, which can really help build a sense of community.
5) Use an all-in-one app — Renters today want to take care of all their needs online, and they want it all to be as easy as possible. Letting them handle everything related to the building — whether it’s rent payments, maintenance, amenity bookings, event registration, or anything else — in one easy-to-use app like ManageGo will make things so much easier for them. They’ll definitely thank you for it!
No matter your business goals, ManageGo has your back. To discover just how our software solutions can benefit you and your unique property management needs, request a demo today. Or, connect directly with one of our experts and get started on your journey to better property management.