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3 Essential Tools You’re Missing Out On In Your Property Management Software

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With an all-in-one software solution that covers a huge array of bases in property management daily tasks, it’s more than likely you’re not using the technology in your hands to its fullest potential. With features covering everything including accounting, payments, maintenance, leasing, and concierge services, small but powerful tools within each are bound to fall through the cracks. Lucky for you, this article will highlight three essential tools you may be missing out on in your property management software. Let’s dive in!

Streamlined Messaging Tools

Simply managing the behind-the-scenes of your property isn’t enough to create a successful multifamily rental operation. Connecting and communicating with residents is crucial to retaining renters, which is why this is our first essential tool you should be utilizing in your property management software. There are three places you should look to when streamlining your messaging with residents:

  1. The Messages Tab 

Located in the main navigation menu of ManageGo, this feature lets you effortlessly mass message residents with pre-made templates, complete with personalized fields. This tool is more obvious thanks to its front-and-center location, but what you may have missed is the ability to customize your own mass message templates! In Settings under the Message Templates tab, click “Add New” to draft any custom mass message of your choosing to save and use for later. From new resident welcome messages to holiday office hours notices, use this tool to make communicating with residents simpler. 

  1. Maintenance Tickets

Instead of just closing a maintenance ticket, try sending an email along with it to notify residents of its completion. We love that this feature kills two birds with one stone, closing work orders and communicating with residents about their completed maintenance requests at once. By selecting the option to “Close ticket & send email,” you’ll have the chance to receive valuable feedback from residents about their maintenance experience with just the click of a button. 

  1. Books Accounting Platform

What’s one message you hate having to send to residents? Let us guess…rent payment reminders? Make use of two routes to avoid sending dozens of these emails each month. First, be sure to optimize your settings in your accounting software to automatically send rent bill notifications to residents each month. Customize the method of delivery and which day of the month reminders are sent to ensure timely payments. Secondly, go back to your mass messaging settings to create mass rent payment reminders to email to residents. With these two messaging tools in your back pocket, you’ll be sure to see more on time payments.

Seamless Maintenance Sourcing

You know your way around your software’s maintenance platform, from creating maintenance tickets and assigning work orders to creating custom task checklists. But what happens when you don’t have the right vendor for a specific job? You may scramble to get word-of-mouth recommendations or take your chances on a quick Google search. 

Or, you could secure contractors straight from your maintenance tickets. Yup, you heard that right. This is our latest favorite ManageGo property management software feature, and for good reason. You don’t even have to open a new tab to request quotes from local, reliable vendors that specialize in the work you need. Simply request a quote under any maintenance ticket, view and accept quotes from vendors, and seamlessly convert accepted quotes to Jobs manageable in the maintenance platform.

Robust Custom Reporting

You may be so busy taking care of the day-to-day tasks of running a rental property that you forget to check in on the bigger picture of your business’ performance – so don’t look past the reporting tools available to you in your property management software! Running reports to track your company’s financial health may be a no-brainer, but don’t stop there. Make it a point to generate reports across your divisions to gain a comprehensive view of your business in totality. With ManageGo, build robust, customizable reports on everything from maintenance, payments, and accounting operations to our entire suite of concierge solutions. With endless ways to customize these analytics, you’ll have endless opportunities to improve and boost your performance regularly. 

No matter your business goals, ManageGo has your back. Request a demo today to discover how our software solutions can benefit you and your unique property management needs. Or, connect directly with one of our experts and get started on your journey to better property management. Plus, subscribe to our monthly newsletter to explore the industry, get the latest company news, and be the first to know about special announcements!

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